Refund Policy for Hapy Soul

Effective Date: 1st January 2025

1. No Refunds, Returns, Replacements Or Exchange On sealed Natural Products

Our products are 100% natural and are packaged with utmost care to preserve their quality. Once a product is opened, tampered with, or the seal is broken, it is No Refunds, Returns, Replacements Or Exchange On sealed Natural Products.

2. Exceptions for Outer Packaging Issues

In the rare event that you receive your order with damage to the outer packaging, please contact us within 24 hours of delivery. We will assess the issue and, at our sole discretion, determine if a remedy is possible. Please note that:

• Remedies in such cases are not guaranteed.

• The issue must be reported within 24 hours for consideration.

        •       Damage product will be replaced with 5 working days

3. How to Report an Issue

If you experience any issues with the outer packaging of your order, please contact us immediately using the details below. Include your order number, a detailed description of the issue, and supporting photographs if available:

• Email: Hapysoul10@gmail.com

• WhatsApp: +91 7204415354 (For WhatsApp inquiries only)

• Physical Address: #1015/40, 4th block Rajajinagar, Bangalore-10

4. Policy Modifications

Hapy Soul reserves the right to update or modify this Refund Policy at any time without prior notice. All changes will be posted on our website, and your continued use of our services constitutes acceptance of any revised terms.

5. Disclaimer

By purchasing from Hapy Soul, you acknowledge that you have read and understood this Refund Policy and agree to its terms. All sales are considered final unless an exception, as outlined above, is granted.